19 July 2006
C2C Honored for Exceptional Customer Service at Microsoft Partner Program Awards
Today at the 2006 Microsoft Partner Program Awards, C2C announced it has won the Customer Experience Award for outstanding customer service. The company was chosen out of an international field of top Microsoft Partners for delivering market-leading customer service through an event, activity, process or program that increased its customers’ satisfaction. The awards will be distributed at a ceremony July 12 in Boston, MA at the Microsoft Worldwide Partner Conference.
“An award recognizing our commitment and dedication to the satisfaction of our customers is a wonderful representation of who we are as a company,” said Dave Hunt, C2C founder and CEO. “I am grateful to all of the organizations that rely on our email archiving solutions. They have made it our honor to be their solution provider.” Awards were presented in a number of categories, with winners chosen from a pool of more than 1,800 entrants worldwide. C2C was awarded the Customer Experience Award, one of two Microsoft Initiative Award categories, for delivering superior customer service by demonstrating its understanding of its customer’s needs. The award recognizes C2C’s Archive One Compliance for ingenuity in developing unique and relevant approaches to customer outreach.
ArchiveOne Compliance, part of the company’s ArchiveOne Suite of message management solutions, was selected based on deployment of the software at the Tyler Independent Schools District (TISD). TISD, the largest school district in northeast Texas, implemented ArchiveOne Compliance to meet regulatory requirements. The solution offers archiving, retention and retrieval management for Microsoft Exchange and features fast indexing, search and retrieval of email with secure administration and full audit trails to aid compliance.
“It is a privilege to recognize C2C as a winner of this year’s Customer Experience Award,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft. “It is this level of commitment in reaching out to our shared customers in a way that demonstrates C2C’s understanding of those customers’ needs, coupled with the value of solutions built on Microsoft technology, that enables continued success for us and for our partners. We applaud C2C for its exceptional focus on customer service this year and offer our gratitude for its ongoing collaboration to meet the needs of our mutual customers.”
The Microsoft Partner Program Awards recognize Microsoft Partners that have developed and delivered exceptional Microsoft-based solutions over the past year. Multiple awards are distributed in four categories: Partner of the Year for Technology Innovation, Partner of the Year for Sales and Marketing, the Specialization Excellence Awards, and Microsoft Initiative Awards, which also includes the Winning Customer Award.
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